Contact Us
Get help with Linkly
We’re here to help you get back up and running. Choose the option that best matches how you take payments.
Not sure where to start?
If you use a physical EFTPOS terminal in your store, select In-Store payments. If you take payments through our MerchantSuite platform via online or phone/IVR, select Online/ Phone payments.
In-Store Payments
EFTPOS terminals
Use this option if you have a physical EFTPOS terminal or card reader and something isn’t working, or you’re setting up a new device.
Support hours
Online / Phone Payments
Website / App / Phone
Use this option if you process payments through MerchantSuite online or via phone/IVR, without a physical terminal.
Support hours
Other support options
Sydney Office
Level 15, 309 Kent Street, Sydney 2000
Melbourne Office
Level 8, 401 Collins Street, Melbourne VIC 3000
| Bank | Contact Numbers |
| ANZ Worldline Helpdesk | 1800 039 025 |
| Bendigo Helpdesk | 1300 132 741 |
| CBA Helpdesk | 1800 230 177 |
| Fiserv Helpdesk | 1800 243 444 |
| NAB Helpdesk | 1300 369 852 |
| St George Helpdesk | 1300 650 977 |
| Suncorp Merchant Services | 1800 836 055 |
| Westpac Helpdesk | 1800 029 749 |
| LIVE | 1300 780 788 |
| Bank SA | 1300 130 190 |
| Bank Of Melbourne | 1300 603 266 |
Report a Vulnerability
To report a vulnerability, please submit findings via email to: [email protected]
Please include the following in your email:
- The website, IP address, system or endpoint where the vulnerability was observed
- A brief description of the vulnerability (e.g. “Reflected XSS on login page”)
- Detailed steps to reproduce the issue (preferably as a benign proof-of-concept). This helps us verify and triage the issue efficiently and prevents duplicate or unnecessary submissions.
Get in touch with us
If you have more questions, please contact us using the form below